International payment tracking made easy for you and your beneficiaries.
Track payments in real time
Gain end-to-end visibility over the payment process and intermediary bank involvement.
Eliminate payment friction
Reduce investigation time and payment chasing with clear visibility into every transaction.
Strengthen partner trust
Build trust with your partners by sharing tracking links to give them real-time insights into payment progress.
How long does a payment initiated on iBanFirst take to arrive at the recipient's bank account?
For euro payments within the SEPA zone, funds are available in less than 10 seconds through instant incoming payments.
International payments via SWIFT can take anywhere from one minute to one week to settle. Regulatory and compliance checks, time zones, corridor maturity and payment cut-off times can all affect payment speed.
You can select your payment speed when creating a payment on the iBanFirst platform (depending on the beneficiary account, bank and destination country):
Instant: Payments between iBanFirst accounts are instantaneous (and free of charge!)
Standard: Payments are usually credited to the beneficiary's bank account within 2 to 3 business days.
Please note that payment speeds are not guaranteed.
What tracking information can I see in the iBanFirst Payment Tracker?
With the iBanFirst Payment Tracker, you can view the send time, current status, which intermediary banks are involved, expected receipt time and reasons for any delays.
Can I share iBanFirst payment tracking links with my suppliers and other beneficiaries?
Yes, you can share tracking links with your suppliers and other beneficiaries to give them real-time insights into payment progress.
That way, you and your beneficiaries can easily access live updates on your payments, so you're both aware of any roadblocks or delays and don't need to worry about sending status updates.
Can anyone initiate a payment from the iBanFirst platform?
No. You control who can initiate payments through customisable user permission rights. You can configure payment limits and multi-level approvals for different user roles, with granular access rights across different entities.
Additionally, iBanFirst requires dual authentication via our mobile app to approve and execute sensitive operations, including payments.
How can I access proof of payments on the iBanFirst platform?
Simply choose a payment and select "Proof of payment" on the details page. This will immediately download a pacs.008 file in XML format to your device.
Can I see which intermediary banks and fees are involved in my iBanFirst payment?
Yes, the iBanFirst Payment Tracker shows you which intermediary banks are involved in a payment. The fee amount is determined by the payment network and instructions. They are clearly displayed when creating a payment.
Which currencies can I track payments for with iBanFirst?
With iBanFirst, you can execute and track payments in 135+ currencies. You can check the list of currencies available here.
iBanFirst S.A. is duly authorised and regulated by the National Bank of Belgium (under company number 0849.872.824) as a payment institution. Our registered address is at Avenue Louise 489, 1050 Brussels, Belgium. The products and services that iBanFirst S.A. offers are limited to unregulated spot FX transactions and deliverable forward payment contracts (forward payment, flexible forward payment and dynamic forward payment) excluded from MiFID and EMIR regulation, as they are intended to cover an underlying future payment for identifiable goods and services. iBanFirst S.A. does not offer options or any other financial instruments for investment or speculative purposes.