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Frequently asked questions

What exactly does iBanFirst offer?

iBanFirst is a financial service provider offering payment and FX risk management solutions to SMEs operating internationally.

The iBanFirst platform offers businesses a full range of financial products, including:

  • The ability to send and receive payments in different currencies, allowing businesses to collect customer payments or pay suppliers, partners and employees across the globe
  • Competitive exchange rates with no hidden markups
  • Real-time payment tracking with timestamped updates you can share with suppliers
  • Currency risk management tools like fixed, flexible and dynamic forward payment contracts
  • Support from actual FX experts who understand your business and can help you navigate FX market complexities with confidence

If you would like to learn more about how iBanFirst can help your business, feel free to contact us directly.

Any company with international and foreign exchange payment volumes of more than €200,000 per year can open an iBanFirst account. Restrictions may apply depending on the country of origin, the activity of the company or the origin of the funds.

Simply fill out the account opening form to be contacted by our team.

Nothing, opening an account at iBanFirst is completely free.

With iBanFirst, you can hold and receive funds in 25 currencies and execute payments in 135+ currencies. You can check the list of currencies available here.

iBanFirst is specifically designed to meet the needs of SMEs. Therefore, it does not offer the same scope of services to individuals. However, in cases of significantly larger private transactions (eg real estate purchases), you can open a non-commercial account with iBanFirst. For any specific enquiries, feel free to contact us directly.

Although the iBanFirst payment solution has been optimised for global currency transactions, you can also use the platform to make non-converting currency transactions. However, if your business only deals with same-currency transactions, then iBanFirst might not be the best payment solution for your needs.

Payments between iBanFirst accounts are instantaneous (and free of charge!).

For euro payments within the SEPA zone, funds are usually available the same day.

For international payments in other currencies, funds typically arrive within 2-3 business days, depending on the complexity of the routes, how many intermediary banks and time zones the funds pass through, and local cutoff times. Find out more about international payment speeds.

Yes, you can convert funds between your currency accounts directly on the iBanFirst platform at a live, transparent exchange rate.

iBanFirst doesn't replace your bank as a financial institution. Instead, it enhances your cross-border banking experience by providing a payment platform that puts you in control of your international transactions and FX risk management.

Unlike traditional banks, iBanFirst offers an advanced platform specifically designed for SMBs, allowing them to manage all their international transactions from a single interface. Typically complex and opaque processes become transparent and easy to navigate, enabling SMBs to handle multiple accounts, currencies, and both incoming and outgoing payments — all without the inconvenience of legacy systems.

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© iBanFirst.com 2026

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iBanFirst S.A. is duly authorised and regulated by the National Bank of Belgium (under company number 0849.872.824) as a payment institution. Our registered address is at Avenue Louise 489, 1050 Brussels, Belgium. The products and services that iBanFirst S.A. offers are limited to unregulated spot FX transactions and deliverable forward payment contracts (forward payment, flexible forward payment and dynamic forward payment) excluded from MiFID and EMIR regulation, as they are intended to cover an underlying future payment for identifiable goods and services. iBanFirst S.A. does not offer options or any other financial instruments for investment or speculative purposes.