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Cookie Policy

This page was last updated on December 5, 2023

  1. General information

This Cookie Notice is applicable to the website https://ibanfirst.com/ (hereinafter the “Site”).

When we say “we”, “our”, “us” or “iBanFirst” in this policy, we are referring to the companies that make up the iBanFirst Group. The companies that currently make up the iBanFirst Group are:

  • iBanFirst SA, a payment institution established in Belgium and under the prudential supervision of the National Bank of Belgium, with registered office at 350 Avenue Louise, 1050 Brussels, Belgium and with company number BE 0849.872.824.
  • iBanFirst Ltd, an authorised payment institution supervised by the Financial Conduct Authority with registered office at 6th Floor Dashwood House, 69 Old Broad Street, London, EC2M 1QS, United Kingdom and registered with Companies House under number 06260585.

This Cookie Notice explains what cookies are, how we use cookies on the Site, how third parties we work with may use cookies on the Site, your choices regarding cookies and more general information regarding cookies.

iBanFirst’s use of cookies may involve the processing of personal data. More information on how we process your personal data, including personal data collected through cookies, how you can exercise your data protection rights and the relevant contact details can be found in the Privacy Notice.

“Cookies” are small text files sent to your web browser when you visit a website. A cookie file contains a unique code that is stored in your web browser and allows it to recognise you (this is a "session cookie"), facilitate your next visit as a result (this is called a "permanent cookie", although this does not mean that they are effectively stored permanently) and thus make the service more useful to you. Cookies allow simplifying, completing and personalising the use of a website.

iBanFirst may also use similar tags and trackers that otherwise use the processing and storage capacity of your computer or device. These tags and trackers are also referred to as "cookies" in this Cookie Notice.

2. Use of cookies on the Site and cookie-preferences

When you use the Site, we may place a number of cookies on your web browser. Depending on the type of cookie, it may be necessary to obtain your consent.

a. Cookies that do not require consent (“Strictly necessary cookies”)
The storage of and access to certain cookies does not require your consent insofar as they are strictly necessary to visit and use certain parts of the Site or to provide the service that you have requested. These cookies allow you to navigate between different parts of the Site or to fill in forms. These cookies are temporarily stored when you submit a form, log in or otherwise interact with the Site. These cookies can be placed as soon as you have been informed.

Cookie name

Provider / Domain

Description of purpose

Retention period

cookieOptInApproved|*

consentmanager

The cookie is set by the GDPR Cookie Consent plugin consentmanager and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.

Persistent

__cmpcccu*

consentmanager

The cookie is set by the GDPR Cookie Consent plugin consentmanager and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.

Persistent

__cmpconsent*

consentmanager

The cookie is set by the GDPR Cookie Consent plugin consentmanager and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.

Persistent

b. Cookies requiring your prior consent

The Site requests your consent for the use or storage of not strictly necessary cookies on your computers or mobile devices. This Cookie Notice provides you with clear and comprehensive information about the cookies we use and their purpose.

i. Functional cookies

Functional cookies are cookies that make the Site more user-friendly and pleasant and provide a more personalised browsing experience. For example, they store your language preferences or the region you are in across multiple visits to the Site, as well as cookies whether or not you were asked to participate in a survey, so that you do not see the same survey over and over again.

iBanFirst currently uses the following Functional cookies on the Site:

Cookie name

Provider / Domain

Description of purpose

Retention period

__cf_bm

Cloudflare

This cookie is set by the provider Cloudflare content delivery network. This cookie is used for determining whether it should continue serving "Always Online" until the cookie expires.

30 minutes

__cfruid

Cloudflare

This cookie is set by the provider Cloudflare content delivery network. This cookie is used to make the connection secure and reliable.

Session

_GRECAPTCHA

Google General

This cookie name is associated with Google reCAPTCHA to provide spam protection

180 days

NID

Google General

This cookie name is associated with Google. It sets a unique ID to remember your preferences and other information such as website statistics and track conversion rates

183 days

rc::a

Google Recaptcha

This cookie name is associated with Google reCAPTCHA to read and filter requests from bots.

Persistent

rc::d-*

Google Recaptcha

This cookie name is associated with Google reCAPTCHA to provide spam protection

Persistent

_gcl_au

Google Tag Manager

This cookie name is associated with Google (Analytics). The data collected is used to provide reports on the performance of the iBanFirst websites and how visitors interact with them – which helps us provide you with more relevant content and a better experience.

90 days

__hssc

Hubspot

This cookie name is associated with HubSpot for the purpose of storing anonymized statistics.

30 minutes

__hssrc

Hubspot

This cookie name is associated with HubSpot for the purpose of storing unique session IDs

Session

__hstc

Hubspot

This cookie name is associated with HubSpot for the purpose of store information about the time of the visit.

180 days

hubspotutk

Hubspot

This cookie name is associated with HubSpot for the purpose of storing and tracking a visitor's identity

180 days

csrf*

Django

This cookies name is associated with Django (CMS). The CSRF middleware and template tag provides easy-to-use protection against Cross Site Request Forgeries.

364 days

ii. Marketing cookies

Marketing cookies are used to track visitors' website traffic. The aim is to show ads that are relevant and appealing to the individual user, making them more valuable to publishers and third-party advertisers.

iBanFirst currently uses the following Marketing cookies on the Site:

Cookie name

Provider / Domain

Description of purpose

Retention period

_fbp

Facebook (Meta)

This cookie name is associated with Facebook. It is used to allow advertisers to measure the effectiveness of advertising by understanding the actions users take on a website.

90 days

_gcl_aw

Google Ads

This cookie name is associated with Google (Analytics). The data collected is used to provide reports on the performance of the iBanFirst websites and how visitors interact with them – which helps us provide you with more relevant content and a better experience.

90 days

IDE

Google Ads

This cookie name is associated with Doubleclick (Google). It is used for serving targeted advertisements that are relevant to users across the web. Targeted advertisements may be displayed to users based on previous visits to a website. It is also used to measure the conversion rate of ads presented to the user.

390 days

test_cookie

Google Ads

This cookie name is associated with Doubleclick (Google). They help iBanFirst identify when you have responded to an iBanFirst advert on Google. The data collected from these cookies also helps us assess the overall performance of our advertising campaigns.

15 minutes

AnalyticsSyncHistory

LinkedIn

This cookie name is associated with Linkedin. It is used to store information about the time a sync took place for users based in the EU, EEA, UK and Switzerland.

30 days

bcookie

LinkedIn

This cookie name is associated with LinkedIn and is used to store browser details.

730 days, 11 hours, 38 minutes

bscookie

LinkedIn

This cookie name is associated with LinkedIn and is used to store performed actions on the website.

730 days, 11 hours, 38 minutes

lang

LinkedIn

This cookie name is associated with LinkedIn and is used to remember a user's language setting to ensure LinkedIn.com displays in the language selected by the user in their settings.

Session

li_gc

LinkedIn

This cookie name is associated with LinkedIn and is used to store performed actions on the website.

723 days, 6 hours, 5 minutes

lidc

LinkedIn

This cookie name is associated with LinkedIn and is used to store performed actions on the website.

1 day

ln_or

LinkedIn

This cookie name is associated with LinkedIn and is used to store performed actions on the website.

1 day

UserMatchHistory

LinkedIn

This cookie name is associated with LinkedIn. It is used to track user behaviour in order to provide better personalised advertising.

30 days

_uetsid

Microsoft Advertising / Bing Ads

This cookie name is associated with Bing. They are used to store and track visits across websites.

Persistent

_uetsid_exp

Microsoft Advertising / Bing Ads

This cookie name is associated with Bing. They are used to store and track visits across websites.

Persistent

_uetvid

Microsoft Advertising / Bing Ads

This cookie name is associated with Bing. They are used to store and track visits across websites.

Persistent

_uetvid_exp

Microsoft Advertising / Bing Ads

This cookie name is associated with Bing. They are used to store and track visits across websites.

Persistent

MUID

Microsoft Advertising / Bing Ads

This cookie name is associated with Bing. It is used to Identify unique web browsers visiting Microsoft sites. These cookies are used for advertising, site analytics, and other operational purposes.

390 days

_uetmsclkid

Microsoft Advertising / Bing Ads

This cookie name is associated with Bing. It is used for tracking conversions and assessing the overall performance of our advertising campaigns

Persistent

_uetmsclkid_exp

Microsoft Advertising / Bing Ads

This cookie name is associated with Bing. It is used for tracking conversions and assessing the overall performance of our advertising campaigns

Persistent

DEVICE_INFO

YouTube

This cookie is set by Youtube. Used to store and track the information of the embedded YouTube videos on a website.

180 days

LAST_RESULT_ENTRY_KEY

YouTube

This cookie is set by Youtube. Used to track the information of the embedded YouTube videos on a website.

Session

TESTCOOKIESENABLED

YouTube

This cookie is set by Youtube. Used to track the information of the embedded YouTube videos on a website.

1 minute

VISITOR_INFO1_LIVE

YouTube

This cookie is set by Youtube. Used to store and track the information of the embedded YouTube videos on a website.

180 days

YSC

YouTube

This cookie is set by Youtube. Used to track the information of the embedded YouTube videos on a website.

Session

iii. Performance cookies

These cookies collect data on the use of the Site, such as the number of visitors, which web pages are popular, the time users spend on a particular web page, etc. and help us to understand how visitors interact with the Site. Based on the behaviour of our users, we can improve our Site and optimise and personalise the user experience. The information generated about your user behaviour on the Site is used in this way by Google Analytics, for example.

iBanFirst currently uses the following Measurement cookies on the Site:

Cookie name

Provider / Domain

Description of purpose

Retention period

_dc_gtm_*

Google Analytics

This cookie is installed by Google Analytics. The cookie is used to calculate visitor, session, campaign data and keep track of site usage for the site's analytics report. The cookies store information anonymously and assign a randomly generated number to identify unique visitors.

1 minute

_ga

Google Analytics

These cookie names are associated with Google (Analytics). The data collected is used to provide reports on the performance of the iBanFirst websites and how visitors interact with them – which helps us provide you with more relevant content and a better experience. This cookie is used to distinguish users 

730 days

_ga_*

Google Analytics

These cookie names are associated with Google (Analytics). The data collected is used to provide reports on the performance of the iBanFirst websites and how visitors interact with them – which helps us provide you with more relevant content and a better experience. This cookie is used to distinguish users

730 days

_gac_UA-*

Google Analytics

This cookie name is associated with Google (Analytics). The data collected is used to provide reports on the performance of the iBanFirst websites and how visitors interact with them – which helps us provide you with more relevant content and a better experience. This cookie contains campaign related information for the user

90 days

_gat_*

Google Analytics

This cookie name is associated with Google (Analytics). The data collected is used to provide reports on the performance of the iBanFirst websites and how visitors interact with them – which helps us provide you with more relevant content and a better experience. This cookie is used to throttle request rate

1 minute

_gid

Google Analytics

These cookie names are associated with Google (Analytics). The data collected is used to provide reports on the performance of the iBanFirst websites and how visitors interact with them – which helps us provide you with more relevant content and a better experience. This cookie is used to distinguish users

1 day

eqy_sessionid

Google Analytics

This cookie is installed by Google Analytics. The cookie is used to calculate visitor, session, campaign data and keep track of site usage for the site's analytics report. The cookies store information anonymously and assign a randomly generated number to identify unique visitors.

Session

sessionid

Google Analytics

This cookie is installed by Google Analytics. The cookie is used to calculate visitor, session, campaign data and keep track of site usage for the site's analytics report. The cookies store information anonymously and assign a randomly generated number to identify unique visitors.

14 days

_pk_id.*

Piwik Pro

This cookie name is asscoietated with Piwik Pro (Matomo) and is used to store a few details about the user such as the unique visitor ID

393 days

3. Cookie management

For applying functional cookies, marketing cookies and measurement cookies, we ask for your consent. On your first visit to our Site, you will be asked to accept our different types of cookies. You can allow or refuse cookies category by category. You can refuse the installation of these cookies by choosing "Reject all" in the pop-up screen provided for this purpose when using the Site for the first time.

You can also withdraw your consent at any time. If you previously have provided your consent to the use of (certain) cookies, you can withdraw this consent again by changing your preferences via the button in the bottom left corner of the Site.

You can also manage and/or delete cookies as required in your Internet browser. These settings can be found in the 'options' or 'preferences' menu of your internet browser. For more information on cookies and similar tags and files, please visit allaboutcookies.org and youronlinechoices.eu. You can delete any cookies already on your computer, and you can set most browsers to prevent them from being set. However, if you do this, you will probably have to manually adjust some preferences every time you visit a website and some services and features may not work.

4. Third-party use of cookies

Some of our Site’s content or features, including advertisements, are served by third parties, including advertisers, ad networks and servers, social media networks, content providers, and application providers. These third parties may use cookies to collect information about you when you use our Site.

They may associate the information collected with your personal data or they may collect information, including personal data, about your online activities over time and across different websites or other online services. They may use this information to provide you with interest-based (behavioural) advertising or other targeted content.

This Site uses Google Analytics, an analysis service provided by Google Inc. The information that is collected by the Google Analytics Cookies (possibly including an IP address) may be transferred and saved by Google on servers in the United States. Google can use this information when they are legally obliged to.

5. Modifications to this Cookie Notice

iBanFirst reserves the right to modify this Cookie Notice at any time. It is your responsibility to regularly review the applicable Cookie Notice yourself and comply with its latest version as indicated on top of this page.

+44 (0) 203 409 5400 |

iBanFirst Limited is registered in England and Wales under Company No. 6260585 registered address: 6th floor, Dashwood House, 69 Old Broad St, London EC2M 1QS. iBanFirst Limited is authorised by the Financial Conduct Authority for the provision of payment services under the Payment Services Regulations 2017 (Reference number: 504494) and supervised by the Financial Conduct Authority under the Money Laundering Regulations 2017. The products and services that iBanFirst Limited offers are limited to unregulated spot FX transactions and deliverable Forward contracts excluded from MiFID or EMIR regulation (on the premise that their purpose is that of a future payment and treated as spot FX).